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1. Introduction
Welcome to Tourefly ("we," "us," "our"). We operate the URL shortening and link management service available at https://tourefly.com.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to shorten links, create bio profiles, generate QR codes, and access other features.
By using Tourefly, you consent to the data practices described in this policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect several types of information to provide and improve our service:
A. Personal Information You Provide:
Account Data: When you register, we collect your name, email address, and password. For premium plans, our payment processors (Stripe, PayPal) handle your payment information; we do not store full credit card details on our servers.
Social Login Data: If you choose to log in via Facebook, Twitter, or Google, we receive certain profile information from those platforms as authorized by you.
B. Information Collected Automatically:
Link and Click Data: This is core to our service. We collect the original URLs you shorten, and when someone clicks your shortened link, we automatically collect data such as:
IP Address
Approximate Geolocation (Country, City)
Device Type (mobile, desktop, tablet)
Browser and Operating System
Referrer URL (the site where the link was clicked)
Time and Date of the click
QR Code Scan Data: When someone scans a QR code you generate with Tourefly, we collect similar analytics data (time, date, location, device).
Usage Data: We collect information on how you use the service, such as your dashboard activity, features you access, and settings you configure.
Cookies and Tracking Technologies: We use cookies and similar tech to maintain your login session, remember your preferences, and analyze service usage. We also allow users to integrate pixels from services like Facebook, Google Ads, etc.; the data collected by these third-party pixels is governed by their respective privacy policies.
3. How We Use Your Information
We use the information we collect for the following purposes:
To create and manage your account.
To shorten URLs, create bio pages, generate QR codes, and provide all features of our service.
To generate click and scan analytics reports for you.
To process your payments and prevent fraud.
To provide customer support and respond to your inquiries.
To send you administrative emails, technical notices, and security alerts.
To improve, personalize, and develop our service.
To enforce our Terms and Conditions and protect our rights.
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), our legal basis for processing your information is:
Performance of a Contract: To provide the services you request.
Legitimate Interest: To operate and improve our service, for analytics, and for security.
Consent: Where we rely on consent, you can withdraw it at any time.
5. How We Share Your Information
We do not sell your personal data. We may share it in the following limited circumstances:
With Your Consent: For example, when you use a third-party integration like Zapier.
Service Providers: We share data with trusted vendors who help us operate our service (e.g., hosting providers, payment processors, customer support software). These partners are bound by strict data protection agreements.
SaaS Customers (White-Label): If an organization uses our SaaS platform, the admin of that platform may have access to analytics data for links created by their users.
Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We retain link and click analytics data to allow you to access historical reports. You can delete your shortened links and associated data at any time. You can also request account deletion by contacting us.
7. Your Data Rights
Depending on your location, you have rights regarding your personal data:
Access and Portability: You can request a copy of your data.
Correction: You can update or correct your information in your dashboard.
Deletion: You can request we delete your personal data.
Objection and Restriction: You can object to or ask us to restrict certain processing.
Opt-out of Marketing: You can unsubscribe from promotional emails.
To exercise these rights, please contact us at [Your Contact Email Address].
8. Data Security
We implement industry-standard security measures to protect your data, including encryption (SSL/TLS) and secure server infrastructure. However, no method of electronic transmission or storage is 100% secure.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws through safeguards like Standard Contractual Clauses.
10. Third-Party Links
Our service involves shortening URLs that lead to third-party websites. We are not responsible for the content or privacy practices of these external sites.
11. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect information from children under 13.
12. Changes to This Policy
We may update this policy. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@tourefly.com